Reception and Switchboard

Forest Solutions provides specially cross-trained teams of “Informationalists” who provide a wide array of administrative services from Meet & Greet to meeting room bookings, supply management, invoice reconciliation, scanning, and hot desk/hoteling management services behind the Front Desk.

Our reception and switchboard services are designed to provide a flexible mix of any Administrative Service offering customized to your firm’s needs and can include:

  • Social media support, remote worker coordination, overflow services and presentation services
  • Answer phones, promptly and in a professional manner, and transfer them to the appropriate destination
  • Screen all incoming calls and direct messages to the appropriate staff
  • Various service and office filing projects
  • Greet and accommodate walk-in customers promptly while providing timely, friendly, professional service
  • Provide excellent customer service for all inquiries and requests, identify needs, and resolve customer concerns
  • Support process improvement by identifying ways to improve operations
  • Professionally represent the brand
  • Ad hoc administrative duties as assigned: generate reports, order office supplies, etc
  • Be responsible for the completion and routing of all forms

Service Offering

Application integration

Asset management

Desktop support

Risk assessment

Network administration

Helpdesk services

User access management

Software engineering & development

Forrest Solutions trains friendly, helpful staff to provide effective and cost efficient solutions while offering positive, memorable experiences. Build a stronger relationship with internal and external customers by making their service encounters simpler and easier.

Let Forrest Solutions Take Care of All Your People Needs