ONSITE OUTSOURCING
Forest Solutions provides specially cross-trained teams of “Informationalists” who provide a wide array of administrative services from Meet & Greet to meeting room bookings, supply management, invoice reconciliation, scanning, and hot desk/hoteling management services behind the Front Desk.
Our reception and switchboard services are designed to provide a flexible mix of any Administrative Service offering customized to your firm’s needs and can include:
- Social media support, remote worker coordination, overflow services and presentation services
- Answer phones, promptly and in a professional manner, and transfer them to the appropriate destination
- Screen all incoming calls and direct messages to the appropriate staff
- Various service and office filing projects
- Greet and accommodate walk-in customers promptly while providing timely, friendly, professional service
- Provide excellent customer service for all inquiries and requests, identify needs, and resolve customer concerns
- Support process improvement by identifying ways to improve operations
- Professionally represent the brand
- Ad hoc administrative duties as assigned: generate reports, order office supplies, etc
- Be responsible for the completion and routing of all forms
Service Offering
Application integration
Asset management
Desktop support
Risk assessment
Network administration
Helpdesk services
User access management
Software engineering & development
ALWAYS EXCEEDING EXPECTATIONS
Forrest Solutions trains friendly, helpful staff to provide effective and cost efficient solutions while offering positive, memorable experiences. Build a stronger relationship with internal and external customers by making their service encounters simpler and easier.
Let Forrest Solutions Take Care of All Your People Needs